Hosted ISO 9001

ISO 9001: 2008 QUALITY MANAGEMENT SYSTEM

Why use the Hosted Business Model?

We emphasis the Business rather than just the Quality part of ISO 9001. Also you too can benefit from faster implementation and long-term improvements

Improvements

An integral part of ISO 9001: 2008 is the requirement to Improve. For traditional systems, this can be a problem to define, integrate and maintain.

With the Hosted Business Model (based on the requirements of ISO 9001 tuned to your business) there are the following specific benefits:

• Integrated - clear Link between Company Strategy, Objectives, Action Plans and Processes, Performance Indicators and Responsibilities
• Action Plans - with User defined Planned and Actual Start, Progress tracking with % completion and Comment section, Planned and Actual Finish Dates
• Measurable Objectives - Define your own Key Performance Indicators. Then add the actual results against your Targets so you can monitor your success
• Personal Responsibilities - allocate responsibility by linking persons with a Process Box, Action Plan, KPI etc
• References - Link the relevant part of your process to the appropriate clause of the ISO 9001 Standard
• Process Diagrams with supporting documents for clear description of your processes
• Link to existing Documents, Procedures, Templates or Forms - incorporate your existing documentation for faster implementation.
• Immediate Availability of the latest documents & processes - Immediate Updating of the Model means no paper-chase updating Manuals and paper Procedures

The emphasis is on Working Smarter, monitoring and improving your Business and Processes as well as making it simpler for your employees to be effective and committed (rather than Record keeping or Documentation paper-chase)

General Benefits of ISO 9001: 2008

1. Competitive Advantage
   ISO 9001 provides externally verified assurance that you are managing your business t o provide Customer Satisfaction. It confirms that your organisation has documented processes and systems that are implemented, managed and both internally and externally checked.
2. Operational Efficiency
   ISO 9001 provides an integrated and systematic approach to document, control and monitor business processes. By providing a clear structure of working processes and practices, there is a focus on continual improvement of working methods and the reduction of business risk.

The evidence is that implementation costs are an investment with the return of cost advantages and other improvements gained by better methods, improved productivity, reduction of waste and better management control. Achieving successful Assessment and Certification also assists in retaining existing Customers and in gaining new Customer.

Why ISO 9001?

• Improve Environmental Advantage and Effectiveness
• Achieve a business standard that is appreciated and often required by the Customer

Scope

Covers all the processes which affect the service (and products) that the Customer receives.