INTEGRATED
MEETING THE NEEDS
- Strategy - What is the purpose or Mission of the Company ?
- Objectives - How is the Company to achieve its Strategy (medium term)?
- Customer
- Process
- Financial
- Organisation
- Action Plans/Initiatives - How is the Company to achieve its Objectives (short-term) ?
- Indicators / KPI's - Tracking the achievement of the Company's Objectives
- Responsibilities - Knowing who is responsible for the relevant activities
- Processes & Documentation - so everyone knows the activities required to achieve the Company's Strategy and Objectives
IMPROVE .. NOT JUST COMPLY
INTEGRATED - OBJECTIVES LINKED TO INITIATIVES/ ACTION PLAN TO INDICATORS
- Integrated - in this case the Objectives linked to Action Plans / initiatives and Indicators
- Other Links can be defined (eg Responsibilities to Processes and Action Plans)
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